Technical skills
Technical skills
Grouped by discipline. Each area is tied to where it is used — the employer roles on Experience and the project record — rather than asserted on its own.
Skill areas
60 skillsNetworking
- TCP/IP
- IPv4 and subnetting
- LAN and WAN
- VLAN configuration
- 802.1Q trunking
- Inter-VLAN routing
- Static routing
- Spanning Tree Protocol
- EtherChannel and LACP
- OSPF
- BGP fundamentals
- Access Control Lists (ACLs)
- DNS and DHCP
- VPN connectivity
- Wireless networking and remote access
- Cisco routers and switches
Systems Administration
- Windows desktop support
- Windows Server 2016 / 2025
- Active Directory
- Group Policy
- User and group management
- Microsoft Entra ID
- Microsoft 365 administration
- Outlook and Exchange Online
- SharePoint and OneDrive
- Teams
- VMware
- Microsoft Hyper-V
- Veeam Backup and recovery
- Linux fundamentals
- macOS support
- ManageEngine MDM
IT Support and Operations
- Hardware and software troubleshooting
- Break/fix maintenance
- Firmware upgrades
- Incident investigation
- Root cause analysis
- User support
- L1 / L2 support
- Ticket documentation
- Technical escalation
- Vendor coordination
- Peripheral and workstation support
- Enterprise equipment diagnostics
- Preventive maintenance
- Jira and Monday.com
Cloud and Security
- Microsoft Azure fundamentals
- AWS cloud fundamentals
- Network security fundamentals
- Firewall policy — Fortinet FortiGate and Palo Alto
- Access control
- Identity and access management
- Security monitoring concepts
- Infrastructure security
- Endpoint compliance monitoring
Automation and Tooling
- PowerShell
- Python
- C# / .NET
- PRTG Network Monitor
- Network monitoring and alerting
How These Skills Are Evidenced
The skills presented in this portfolio are supported by the professional responsibilities described in the Experience section and the work documented in the Project Records.
Where a skill was demonstrated through a lab, simulation, or independent project rather than a production environment, that distinction is clearly identified in the corresponding project entry. This ensures that each skill is presented with appropriate context.
Technical Skills
Technical skills are organized by discipline and linked to relevant employment experience and project work. Each category reflects practical experience or documented technical exercises rather than unsupported skill claims.
Project Records
The project portfolio distinguishes between two types of work:
- Professional Experience Projects — Work performed as part of paid employment and professional responsibilities.
- Independent and Reconstructed Projects — Portfolio case studies, simulated implementations, lab exercises, and independent technical projects developed to demonstrate practical knowledge and problem-solving abilities.
Each project identifies its environment, scope of work, technologies involved, and available supporting evidence.